Tag Archive jab web solutions

Byq292u

WordPress: "you do not have sufficient permissions to view this page"

I thought I’d upgrade security on some of my sites last week.
I installed a plugin called “wp-security-scan”, which made some sensible suggestions:
1. Change the table prefixes from “wp_” to something else (and update wp-config)
2. Rename the admin user

It the offered a button that said “rename now..”
So I did.
The plugin then reported that it couldn’t update wp-config. So I did that manually.

*BANG* – The sound of the door slamming on the admin panel.

I couldn’t log in “you do not have sufficient permissions to view this page”..

Looks like a file rights issue, right? Wrong. Nothing odd about the file rights or ownership (according to Jab Web Support).

So I set about rolling back the changes. Rather than use my database backup, I decided to find out exactly what that plugin had done..

So, I manually renamed all the tables back to “wp_”
till no login.

Looking inside the tables, though, I found that the plugin had renamed all FIELDS starting with “wp_” as well..

Things like “wp-user_roles”. Fairly crucial.

Anyway, the solution was to browse wp-user and wp-user-meta for any fields starting with the new prefix, and rename them back to “wp_”..

Et voila. Access granted. šŸ™‚

All would have been well, except that some IDIOT at Jab Web wrecked the DNS settings for the site, and it disappeared off the web. Thanks Guys!

Fortunately, I spotted the error, and corrected it. And fired off an email at Jab Web. No response even now…


Byq292u

Backup Problems at Jab Web Solutions

Prior to upgrading WordPress, I always back-up my files and databases.
My last backup was Monday, so I thought I’d take a backup before the upgrade.

However, the backup at Jab Web ran extremely slowly, and then stalled at 85%.

So I made the decision to just “go for it”, knowing that I had a complete backup from Monday, and could easily restore anything posted since then.

Fortunately, all went well. No Thanks to Jab Web Solutions (again)..


Byq292u

Sites down (again) – Jab Web Solutions | Unscheduled Downtime

All three of my sites hosted by Jab Web Solutions are down again this morning.
www.nervejam.com
www.quirkycars.net
www.supercars-for-sale.com
No message from their support people.
Would they have told me about it, or hoped that I wouldn’t notice?

Yesterday, I was doing backups of these sites (files and database). It took literally hours. This is NOT normal.
I also did backups at Unlimited. Ok, so the databases are not as big yet, but they were instant.

Now, I don’t like the idea of all eggs in one basket, BUT it’s looking like I’ll be shifting all my stuff to Unlimited before the Jab hosting runs out.. and since they use EXACTLY the same control panel (PLESK), then the only difference will be cost (lower) and speed (faster).. Win Win..


Byq292u

Everything is down! | Jab Web Solutions | Gamma Server

All three of my core sites (hosted with Jab Web Solutions) on their “Gamma” server are down, and have been since at least 12:15PM..
Jab Web Solutions recently changed hands.. I hope this isn’t a taste of things to come..
(I already have a couple of contingency plans..)